A 75 year old woman had enough, and she was not going to take it anymore. She literally took a hammer to poor customer service. Comcast (and other companies) better be careful who they let stand out in the hot sun for 2 hours only to say 'we can't help you today; thanks for coming'. http://www.washingtonpost.com/wp-dyn/content/article/2007/10/17/AR2007101702359_pf.html
Ok, admit it, you have wanted to do the same thing at some point in your life, especially when getting poor customer service.